[From NADA] NADA released its updated edition of A Dealer Guide to Federal Email and Telemarketing Restrictions. This guide updates and replaces the former Dealer Guide to Telemarketing Restrictions and has been expanded to include not only telephone marketing restrictions, but email, text message and fax restrictions as well.

This guide provides an overview of the key federal laws and regulations governing telephone, email, text message and fax communications, and provides compliance guidance to dealers. Compliance can be complicated, requiring careful consideration of context, recordkeeping, technology and communication methods. The guide focuses on four key federal statutes:

The Driven Guide, which was prepared with attorney Michele Shuster, Mac Murray & Shuster LLP, also provides FAQ documents and sample policies for dealerships’ use.

NADA will be conducting a webinar on the Driven Guide on Oct. 10. Please stay tuned for details and registration information.