Twelve area dealerships are winners of J.D. Power’s 2021 Dealer of Excellence award, for providing exceptional customer service: Arlington Heights Ford, Audi Westmont, Fair Oaks Ford (Naperville), Gerald Subaru of North Aurora, Bill Jacobs BMW (Naperville), Bill Jacobs Volkswagen (Naperville), Laurel BMW of Westmont, Loeber Motors Mercedes-Benz (Lincolnwood), Mercedes-Benz of Naperville, Napleton’s Valley Hyundai (Aurora), Phillips Chevrolet of Frankfort, and Porsche Exchange (Highland Park).