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Overlooked but lucrative, high-mileage vehicles represent a key customer segment deserving attention. Through comprehensive analysis of over 27 million Repair Orders (ROs), we unveil the significant upsell opportunities associated with cars over 60K miles. By understanding the correlation between vehicle age and RO costs, our findings underscore the importance of addressing one-line ROs, which could leave substantial revenue on the table.
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Our solution? Maximizing service drive talent and implementing a mileage-aware routing process, ensuring skilled technicians and advisors handle vehicles based on their specific needs.
Unlock the full revenue potential of your service department with Dynatron Software’s tailored reporting insights and expert service advisor training. Are you ready to tap into Fixed Ops profitability? Get in the know with Dynatron.
Chicago Automobile Trade Association18W200 Butterfield Rd. Oakbrook Terrace, IL 60181 (630) 495-2282
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